After two days at the
Forrester Consumer Forum in Chicago, one thing became painfully clear to me: A lot of marketing folks, most of whom are probably quite smart, still have no idea what the heck social media even
is.
Throughout the conference, I heard some very simple questions asked by the audience about social media and it was clear, for example, that:
1) They had never been on
Facebook
2) They had never even
heard of
Twitter.
If marketers are to be successful navigators in the social media world, they must first explore it. Sign up for Facebook. Sign up for Twitter. Sign up for
del.icio.us. Sign up for whatever your heart desires.
Bottom line, see what these portals can do for
you.
And If you have no use for social media right now,
don't force it. I do, however, recommend keeping up with
Mashable, a comprehensive news blog on social media. This way, you can keep up with new Facebook application launches and Web 2.0 start-ups.
(Of course, you should also subscribe to the
Marketing News blog. Hooray, shameless self-promotion!)